Mercedes-Benz South Africa has unveiled its latest initiative aimed at providing long-term assurance for vehicle owners: the PremiumDrive Exclusive Care service and maintenance plan. Spanning seven years or 140 000 kilometres, the package is designed to maintain vehicle performance while offering added support beyond routine upkeep.

The newly launched plan covers scheduled servicing, essential repairs and access to authorised Mercedes-Benz technicians using genuine parts. Alongside standard maintenance, the plan incorporates 24/7 roadside assistance for issues such as flat batteries or lost keys, mobility solutions to keep customers moving during repairs, and a safety-focused Stand By Me service, which dispatches security personnel if drivers feel vulnerable while awaiting help.

Mercedes extends its warranty to 7 years

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Additionally, the plan includes tyre and rim cover for repairs or replacements, addressing common road-related concerns. A revised version of the brand’s five-year offering, named PremiumDrive Comfort Care, will also be available, catering to varying customer needs.

Claudius Steinhoff, Executive Director of MBC and Co-CEO of MBSA, emphasised the brand’s focus on reliability: “Our goal is to deliver experiences that resonate, particularly during unforeseen challenges. This extended plan reflects our dedication to customer-centric innovation.”

Alexandra Boavida, VP of Sales and Marketing, added: “This initiative redefines automotive care by combining longevity with tailored support, reinforcing our commitment to customer loyalty.”

Shania Govender, General Manager of Customer Services, noted: “These plans prioritise peace of mind, ensuring vehicles remain in optimal condition throughout their lifespan.”

Extended Mercedes warranty adds peace of mind

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To coincide with the launch, Mercedes-Benz South Africa is featuring competitive financing deals across its range. Highlights include:

  • A-Class Hatchback: From R10 499 per month with 12 months’ complimentary insurance.
  • CLA: From R12 199 per month.
  • GLA: From R11 599 per month.
  • C-Class and GLC SUV: The latter starts at R16 299 monthly via Agility Finance.
  • GLE SUV: Positioned as a premium option for adventure-oriented drivers.

Flexible financing terms, spanning 12 to 60 months, aim to enhance accessibility without compromising on technology or craftsmanship.

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